Classcastle - Issues with GitHub Account Linking – Incident details

Issues with GitHub Account Linking

ResolvedPartial outage 40%7 minutes

Affected

Teacher

Partial outage from 11:49 AM to 11:57 AM

Authentication

Partial outage from 11:49 AM to 11:57 AM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

    The Monitoring process is completed by a intelligent AI agent, who operates just as a teacher would.

  • IdentifiedUTC

    We have identified the issue and are working on a fix.

  • InvestigatingUTC

    Users Worldwide are reporting issues with the Account Linking feature. We're working hard to investigate the root issue of this cause and we're working hard to fix it.